SAP Solution Manager
We have installed and implemented SAP Solution Manager with our experienced Consultant team across Europe and the Middle East. We cover all areas of SAP Solution Manager and ensure always hat our clients receive the most innovative simple solutions, to the most complex problems. SAP Solution Manager is a required component for all mySAP customers and beyond. The SAP Solution Manager lowers the cost of ownership of the mySAP.com solution, optimizes system performance and ensures for smooth core business processes and extensive knowledge transfer to the customer.
What are the Benefits of the SAP Solution Manager?
- System and Application Management / Monitoring
- Service Level Management / Reporting
- Software Change Management for the entire solution
- Bridging the gap between functional / application and system operations
- Safeguarding and Back office support (expertise on demand)
- Continuous technical improvement (saving costs)
- Optimal SAP Support with integrated Support Desk
Services Offered:
- Implementation of SAP Solutions – Tools, Content, and Methodologies to Efficiently Implement SAP solutions
- Upgrade of SAP Solutions – Supporting the Upgrade of SAP Components
- Service Desk – Support Every Step of the Way
- Solution Monitoring – From System Monitoring to Business Process Monitoring
- Change Request Management – Process-driven transparency for the whole application lifecycle
- Delivery of SAP Support Services – Services to Manage Your SAP Solution
- End-to-End Integration Testing – Methodology and capabilities to assure correct execution of your critical business process